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Our Charter of Values

Every company bases its consistency and success on strong benchmarks, in which everyone can recognize and identify with.

Values determine behavior and relationships in the company and around it: staff, partners, customers, intermediaries, service providers, etc. The values situate and legitimize the company in its territorial environment, political, cultural, commercial and social, and make it readable, attractive and competitive.

We therefore wish to profile ourselves as a modern and communicate our corporate culture. This culture is reflected in the values that define us as an organization, values that we wish to convey and that we share.

These values, which guide our actions and behaviors in our relationships professional but also interpersonal, have been transcribed into a charter.

CONTINUOUS IMPROVEMENT

We are constantly looking for performance to best meet the needs of customer satisfaction.
We seek to exceed the set objectives.
We always raise the bar and we think big.

TEAM SPIRIT

We share common values.
We show solidarity and cooperate.
We work for the good of the team to the detriment of the individual good.

PRO-ACTIVITY

We are able to anticipate and adapt to a situation or a given problem by implementing an appropriate response within a time frame efficient.
We master all the technical and organizational aspects of our position. work.
We are committed to a job well done in order to contribute to the development of the company.
We share quality, complete, easily accessible and understandable to everyone.

RESPONSIBILITY

We are aware of the consequences of our actions, our decisions and the let us fully assume.
We fulfill our commitments and obligations to others and to ourselves.
We act with respect and courtesy towards other members of staff but also towards our external partners.
We cultivate honesty, integrity and are trustworthy

CUSTOMER SATISFACTION

We put the customer at the center of everything, in order to perpetuate our business.
We guarantee a quality service adapted to the needs and expectations of our customers.
We are committed to responding diligently and courteously to requests from our customers.
We do everything we can to ensure that our customers renew us regularly their trust.

HEALTH, SAFETY AND SOCIAL WELL-BEING

We guarantee the physical integrity and health of employees.
We practice on a daily basis in a secure environment while respecting the Hygiene – Safety – Environment standards in force within the company.
We contribute to the personal and social development of our workers.